Why Choose Us?

Why Choose Us?

We are committed to exceptional customer service, accessibility and a customer-centric approach. We offer premium products from top brands that we proudly stand behind. Our promise is to deliver the best.

Authorised reseller

Premium Sound is an Authorised dealer of all the brands we sell. That means we are trusted product experts, able to offer up-to-date support and honest advice. All products come with a full Australian warranty.

We’re passionate about the richness and precision of high-quality audio and video. That’s why every brand and product we offer meets our stringent Premium Quality criteria.

As a small, dedicated team deeply passionate about all things audio and video, we’re enthusiastic about having conversations on the subject. Don’t hesitate to initiate a chat, and we’ll gladly help you discover the ideal product.

We prioritise your security by implementing comprehensive measures and precautions. Our online checkout process includes trusted payment options, 3D Secure, and Anti-Fraud technology to ensure a seamless and highly secure transaction experience.

In the event that things don’t go as expected, rest assured, we’re here to assist you. While technology evolves rapidly, it doesn’t mean it should be hastily discarded when issues arise. We believe in providing lasting solutions

Premium Sound
4.8
Based on 122 reviews
powered by Google
Jerome ReidJerome Reid
01:41 20 Apr 24
Helpful, and extremely knowledgable professionls, I walked away with something so special my vinyl now sends goosbumps down my back. Pat was brilliant, an unassuming genius.
Gary CroftGary Croft
10:42 14 Jan 24
Excellent knowledge of their product and wonderful for helpful service
David HoDavid Ho
06:17 04 Sep 23
Premium sound are nothing less than amazing. I've reluctantly asked them to do things with my order, they happily accepted. Bang & Olufsen is simply class, the sound notes are simply above the rest, and will happily come back for service. Thankyou
Mark KelsoMark Kelso
08:21 13 Jul 23
Top service, good knowledge of there products 👍
PhucPhuc
01:31 09 Jul 23
Ordered a Devialet Mania from this store The process was very smooth. Received the item in a few days and the product works great. Would definitely recommend.
Manoj Kumar KNManoj Kumar KN
03:09 05 Jun 22
Store was setup perfectly to accommodate wide range of products with good prices. Customer service was very professional over the phone and in-store. Product was well packed above the default packaging.
Serena HuhSerena Huh
04:13 23 Apr 21
Got directed here by Factory Sound in South Melbourne and finally found the 2.5mm/3.5mm cable I need. The lady who served me was great. Keen to help and friendly.It was interesting that the gentleman I talked to on the phone sounded like a friendly community middle aged uncle (no offence intended). After I'd parked, I was looking for a shop that's got the similar vibe to Factory Sound. When I stepped into the shop, my oh my, the contrary of what you had in mind and the reality lolIt's a fancy pants shop by its look, but friendly environment. Let's all get something Bose today!
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Recent Customer Reviews

 

Upgraded my B&O system recently. Had a great experience with Paul and Dan. Paul was very helpful, professional and has indepth product knowledge. We had a few challenges integrating my B&O CD player to the Beolab 18 but Dan was extremely patient and professional in getting this done. (He even turned up on a Saturday!). All done now and very happy with the professionalism shown by both Paul and Dan.

Kee Liew / Google Review

I've been to Premium Sound St Kilda twice now and both times have walked away informed and happy with my purchases. The staff are pleasant, patient and offer exactly the type of service you expect when buying high end products.

Ben Veenkamp / Google Review

Talk about service, 
I placed an order with Derik today, for Bose stands and a slide connector, I told him I would be leaving for a short trip on Monday if they can arrange express post!!!!!!!
He dropped my order off to me, because My address was on his way home, they were worried it wouldn't reach me in time, you don't get service like that any more, thanks heaps guys keep up the good work.

Alex Le / Facebook Review